What is a System Management Strategy?

The administration of the Information Technology (IT) system in a business network or a data center is known as system management. A good system management plan makes it easier to deliver IT as a service and allows staff to react rapidly to changing business needs and system activity. Every business environment needs a change for the organization to constantly grow. These changes will require constant changes to business strategies for the organization to be successful.

System management is often regarded as having both non-financial and financial advantages. An organization can benefit from a system management methodology that provides the ability to think about and strategize for its future existence. It gives the organization and its personnel a sense of direction. As a result, it is significant for the corporate sector.

Steps involved System Management Strategy

There are five steps involved in the system management strategy. These steps are as follows:

1. Make a strategic analysis
2. Develop the strategy
3. Translate the strategy
4. Execute the strategy
5. Monitor and adapt the strategy

1. Make a Strategic Analysis

The strategy management system starts with a strategic examination of the organization's external environment, internal structure, and present strategy. First, the macroeconomic environment is examined from the outside. This is accomplished through analyzing the organization's macroeconomic environment. Second, the organization's structure and culture, as well as its core operations and overall performance, are all examined internally. Finally, a strategic analysis of the organization's current strategy is conducted to identify the organization's primary strategic issues.

2. Develop the strategy

The definition of the organization's mission and strategic vision is the first step in developing a strategy. The strategic vision outlines the organization's objectives and desired mid-to-long-term future conditions. Following the formulation of the strategic vision, top management must devise a strategy to carry it out.

3. Translate the strategy

After the strategy has been defined, it must be converted into goals that can be properly communicated to all members of the organization. When managers are unable to translate the plan into practical reality, even the best strategy is useless.

4. Execute the strategy

The strategy's execution is the third step of the strategy management system. The first stage in putting a strategy into action is to create an operational implementation plan. The annual plan for each organizational unit, as well as the overall organization, makes up the implementation plan. The implementation plan predicts about the products of the organization. It gives the prediction of how many products the company plans to offer in the coming year.

5. Monitor and adapt the strategy

The strategy management system concludes with the monitoring and adaptation of the strategy. This stage entails keeping track of how well the strategic plan's objectives and milestones are being met. When goals or milestones are not met, the strategy or its implementation must be adjusted. It is necessary to assign defined responsibility for the achievement of the aims. When goals aren't accomplished, the individual or people who are responsible must be held accountable.

Elements of System Management

There are various elements of system management which are listed below.

Application monitoring

This is also known as Application Performance Monitoring (APM). This software provides deep insight into an application's functionality, accessibility, and user-friendliness. It is quite beneficial in terms of infrastructure and network support.

Network Monitoring

Network monitoring is an important part of the IT process. It keeps track of network elements and endpoints while also monitoring problems, functionality, and traffic. The usage of a system that continuously monitors a computer network for poor or malfunctioning parts and warns the network administrator (by email, SMS, or other alarms) in the event of failures or other problems is known as network monitoring.

Help Desk

A help desk is a technology that helps organizations organize client interactions so that they can reply and serve consumers more rapidly and easily. Any support team can provide the maximizing service experience to their clients by using a help desk.

Disaster Management

The organization and administration of resources might be regarded as disaster management. It has a lot of duties when it comes to dealing with all humanistic elements of disasters. Most importantly, it includes disaster planning, response, and recovery to reduce the effect of disasters.

SWOT analysis

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. A SWOT analysis is a strategic management framework by which organizations can improve their business plan and performance. It is used to identify business strengths and weaknesses by using external tools. The SWOT analysis identifies various aspects such as internal or external that can influence a company’s profit and goals. It is primarily used in the Business scenario, but non-profit organizations can also use it.

Advantage of System Management Strategies

The approach examines the interlinkages and interconnectedness between different parts of a company and helps to understand business difficulties comprehensively.

• It is very useful to increase the ability of an organization.
• It easily adopts to environmental changes.
• It makes the whole system a unit. As a result, it can meet the requirements efficiently. Both the macro and micro settings are considered while making choices.
• It is dynamic and adaptive in nature.
• It keeps consistency in decision making.

Disadvantages of System Management Strategies

• A management system does not always work realistically. It causes decision-making delays.
• It creates an interdependence approach that is completely unknown.
• It is conceivable that smaller enterprises will be exempted. Most organizations, according to this theory, are vast, complex, and open systems.
• The categorizing of inter-relationships must be done appropriately. Otherwise, it may even be unproductive.

Context and Applications

This is an important topic in the professional test and for a variety of courses, particularly for

• System Management Strategy for University of Greenwich
• Master's program in Strategic information system
• MSc Management
• Master's in MIS Program

Related Topics

• System design strategies
• Technical System Management
• Strategy and international Management

Practice Problems

Q1- The term organization is used in system concepts.

1. Involve a sense of structure and order.
2. Describe how each component interacts with the other parts of the system.
3. This indicates that several members of the computer system are interdependent.
4. The holistic nature of systems.

Correct answer- Involves a sense of structure and order.

Explanation- An organization is useful to gain structural management. In an organization, each person's work is defined. And they are given authority to complete it.

Q2- which is the best example of a closed system?

1. A group with particular membership requirements
2. A group of marketers contemplating how to establish a unique computer game system
3. A panel that invites non-members to meetings and makes its information public.
4. None

Correct answer: A panel that invites non-members to meetings and makes its information public.

Explanation: The system represents the action in a public manner. Thus, it is a closed system.

Q3- Which gives the best feedback to the system?

1. Customer feedback notes
2. The manner in which the organization resolves concerns
3. The members' ability to use PowerPoint
4. None of these

Correct answer- Customer feedback notes

Explanation- Customer feedback management is critical for channeling the issues of the individuals ones company serves and guiding its long-term success.

Q4. Which of the following SWOT components is a business's internal factor?

1. Threats and Opportunities
2. Weaknesses and Strengths
3. Threats and Weaknesses
4. Possibilities and Strengths

Correct answer- Weaknesses and Strengths

Explanation- A SWOT analysis is a strategic management framework. By using SWOT analysis, business improves their business plan. It is used to identify business strengths and weaknesses by using external tools.

Q5. Which of the following statements about why a SWOT Analysis is used is false?

1. To protect a company against threats
2. To minimize a company's flaws
3. To capitalize on a company's assets
4. To limit the options accessible to a company

Correct answer- To limit the options accessible to a company.

Explanation- SWOT analysis improves their business plan, Protects a company against threats, Minimizes a company's flaws, and capitalizes on a company's assets.