EST 1 Task 310.2.1-05See how we can help Because Company Q is a small, local grocery store in a major metropolitan area it can at times be very over whelming. Big chain stores are putting family owned stores out of business on a constant basis. This reason, along with social responsibility taking hold of companies, brought on by consumers demanding that companies adjust their thinking from a profit-seeking standpoint to being socially and ethically understanding to all consumers in their business ventures. Recently, due to decrease, in sales Company Q had to close two stores in high crime rate areas. Those closures where due to the result of months of losses in profits from those two stores. If those stores, in higher-crime areas were …show more content…
To truly understand the consumer’s needs one must listen to what the consumer wants and desires, it takes very little effort on the part of Company Q to understand the needs of its consumers. The effort we make can be the difference between a store’s success and a store going bankrupt. Insuring that Company Q's stores standout amongst its competitors in the marketplace will help give Company Q a competitive edge. By disposing of out dated products, Company Q, is missing a great opportunity to create a public relations and social opportunity. Because management was concerned with lost revenue through possible fraud and theft they decided to throw away the out dated food, instead of donating to the food bank. Company Q should have been more contributive towards the needs of the community than to the how much revenue would be lost or how they couldn’t trust the employees. Some of the things that Company Q did not take into consideration when disposing of the outdated food was the excess cost of its disposure. True it would be considered a tax break of any product that needed to be disposed of, due to the expiration date. However, the products are disposed of in a dumpster and depending on how the garbage is collected and how the company is charged for the removal of garbage could be an added expense, if paying by weight or volume, for disposing of the outdated consumable goods instead of donating it to the local food bank. Another concern with
An employee should uphold the confidentiality of information assigned to them by the company and its customers, except when revelation of such information is authorized or required by applicable laws, rules or regulations. “Confidential information” includes all records, non-public information related to the company and its business, customers, or vendors that come to an employee in the course of carrying out the employee’s duties and that can be value to competitors or damaging to the company or its business if revealed.
In stead of changing the labels on the food they could donate the food, just because the best before date is coming up in a few days or it passed a few days ago doesn’t mean that you cant eat it depending on what kind of food it is and if the store was truthful with the shelf life.
As stated earlier, Macy's business model, though aims at sustainability and growth, but it is too much centred on corporate social responsibility. Corporate social responsibility in the contemporary corporate world is seen as an immensely important part of business strategy. It involves organizations taking responsibility of 'giving something to the society' in return of what they earn from them (Fleisher, 2008). Many organizations today use corporate social responsibility as a potential marketing tool, also referred to as cause related marketing. Although highly important, and also pursued by the competing firms, extreme dependence and centred focus on
1.) Information Confidentiality: As an employee, you will be exposed to client-sensitive as well as company-sensitive information that is to be viewed only by those who have the authority or permission to do so. Such information to be considered “confidential” includes business contracts, financial information, internal correspondence, and any and all documentation (electronic or paper-based) that is not authorized to be disclosed to the public. Disclosure of sensitive information will lead to immediate termination and possible charges/fines (depending on the severity of the violation) as is legal under state and federal law. Employees should not
Unfortunately, this company has violated the Americans with Disabilities Act of 1990 due to the fact that they advised the applicant that they could not make the necessary adjustments to accommodate her needs. The American with Disabilities Act of 1990 does require that companies make necessary adjustments to accommodate the needs of qualified applicants. The key words to me are qualified applicants. They did use the words undue hardship in their response for denial but they would have to prove that modifying 2 elevators is actually a hardship to their company. Now, if they can prove that there may be no violation but the proof of burden is on them. Also, they may also say that the applicant is
The recommendations above will support Company Q in moving away from being a social responsible inept grocery chain with one that is admired and respected in the community and is an example of corporate citizenship. As a result, Company Q stakeholders that include the owners, managers, employees, customers, farmers and distributors will benefit from being a part of a strong and economically viable grocery
Company Q is a small local grocery store chain located in a major metropolitan area. They have recently closed a couple of stores in higher-crime-rate areas of the city, reportedly because these two stores were consistently losing money. After years of requests from customers, all of their stores have started offering a very limited amount of health-conscience and organic
In evaluating Company Q for social responsibility, I have found that the company has not made a commitment to being completely socially responsible. The definition of Corporate Social Responsibility according to Lord Holme and Richard Watts (2000), “is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large”. The company has made some attempts at social responsible behavior by listening to a portion of their customers supplying them with health-conscience and organic products; however, this concession came after years of request from their customers and the
In this case, the company has the ability to show social responsibility in bringing healthier products into its stores and have the added benefit that these items are high-margin, delivering profit opportunities to company shareholders. Because the items are high-margin, the costs of purchasing a reasonable supply and variety of items is relatively low as compared to lower margin items that are most likely currently stocked in each store. The company even has an opportunity to reduce costs in the stores purchases by eliminating similar products that are lower in margin to the ones that they will be bringing in based on customer requests. Promotion of the social responsibility plan is important. With no additional cost in advertising, company Q can promote these new healthy products in its advertising. Doing so can bring back some of their lost business as well as bring in new customers to the stores. This situation is a win not only for Company Q but is also a win for customers and employees. The additional profits from higher-margin items will assist the company in creating wages that are appropriate for each position and opportunities for advancement in pay and position for its employees. This can help create an atmosphere that retains employees and reduces turnover, consequently, reducing the costs of obtaining and training new employees on a regular basis.
United States antitrust law is a collection of federal and state government laws, which regulates the conduct and organization of business corporations, generally to promote fair competition for the benefit of consumers. The main statute was the Sherman act of 1890, it is the basis for U.S. antitrust law, and many states have modeled their own statutes upon it. As weaknesses in the Sherman Act became evident, Congress added amendments to it at various times through 1950 the Clayton act of 1914,
The lesson on pan balance equations has a clear purpose. The teacher is aware of the state standard that all 8th graders are to take algebra. By introducing some pre-algebra skills to students now will allow them to build on this prior knowledge when they reach 8th grade. Mrs. Soglin clearly states the objective of today’s lesson at the beginning of class. She tells the class that today they are going to learn about equations and pan balance. She is also providing a visual aid of a pan balance to help the variation of learners in her class.
Stores especially, are the most wasteful, throwing away perfectly good items every single day. Large amounts of food are discarded because of cosmetic reasons, stocking unavailability, or due to lack of freshness (Porter). Every day, restaurants discard food that is only 24 hours old to be destroyed. Eighner explains in his story, “Yogurt, cheese, and sour cream are items that
Cause Related Marketing not only is beneficial for the sponsoring organizations, but at the same time it delivers rewards to customers as well as to the non profit organization that is working for the betterment of the society. The Cone communication social Impact Survey (2013) has concluded that CRM has the potential of earning new customers for the company. The results of the study indicate that most of the American consumers (89percent) prefer switching to a cause branded product, if they need to choose between two brands of equal quality and price. Research statistics has also propounded that Cause marketing also differentiates the company’s products. It indicated that when quality and price is equivalent, social purpose is the number one
When natural and social issues began to be at the top of the brain for customers, organizations can no more exist in the corporate world. Now- a-days customers aren 't simply searching at the best cost and quality, they expect the organizations to do something that brings a positive effect on their general surroundings.
Ø Understanding consumer wants: to become successful, it is vital for a business to understand the wants and needs of its target audience. For example the needs and wants of a target audience for a high street retail store depend upon the age, style and income of its customers.